Terms of Use – HealthTech.Systems

Last updated: 12 November 2025

1. WHO WE ARE AND HOW THESE TERMS WORK

1.1 These terms are issued by Carla Butler (ABN 55 407 238 971) trading as HealthTech.Systems (HTS, we, us, our). We operate a private, subscription-based software environment built on the GoHighLevel/HighLevel (GHL) platform, together with our own configurations, templates, automations, and integrations (the Platform).

1.2 By creating an account, accessing, or using the Platform, you agree to be bound by:

(a) these Terms of Use (Terms);

(b) any pricing or subscription details presented to you at sign-up or in your account; and

1.3 If you are using the Platform on behalf of a company or other entity, you warrant that you are authorised to accept these Terms on behalf of that entity and that the entity will comply with them.

1.4 We may update these Terms from time to time. If we do, we will publish the updated version in the Platform and notify you by email or in-platform message. Material changes will be notified at least 30 days in advance where practicable. Your continued use of the Platform after the update means you accept the changes.

1.5 If there is any inconsistency between these Terms and any pricing or service description, these Terms prevail unless we expressly say otherwise in writing.

2. THE PLATFORM AND THIRD-PARTY DEPENDENCIES

2.1 The Platform runs on software and infrastructure provided by HighLevel, Inc. (GHL) and may rely on or integrate with third parties such as Stripe, Mailgun, Twilio/LeadConnector, Google, Meta, Amazon Web Services (AWS), and domain registrars (Third-Party Services).

2.2 Because HTS does not own or control GHL or the Third-Party Services, some features, availability, or performance may be affected by those providers. You acknowledge that:

(a) some functionality depends on those providers staying available;

(b) changes, downtime or data issues caused by those providers are outside our control; and

2. 3 Data Storage and Processing. The GHL platform stores data on cloud infrastructure (primarily Amazon Web Services) located globally, including in the United States and potentially other countries.

We cannot guarantee that data entered into the Platform will remain stored exclusively within Australia.

What This Means:

- All data you enter into the Platform (including client information, health records, appointments, communications, and business data) will likely be stored on servers located overseas, including in the United States

- Data will be backed up to overseas locations

- Data may be processed by systems and personnel located overseas

- Overseas data storage means your data (and your clients' data) may be subject to foreign laws, including government access provisions

If you are a health practitioner handling health information through the Platform, you acknowledge that:

(a) health information will be stored overseas, including in the United States;

(b) this creates legal obligations for you to obtain appropriate consents from your clients;

(c) you remain responsible for compliance with Australian privacy and health records legislation regardless of where data is stored;

(d) you have read and understood the data storage provisions in our Privacy Policy at www.healthtech.systems/privacy-policy;

(e) you must inform your clients about overseas data storage and obtain their express consent before uploading their health information to the Platform; and

(f) we cannot guarantee compliance with Australian health data sovereignty requirements that mandate data remain in Australia.

BY USING THE PLATFORM, YOU CONSENT TO YOUR INFORMATION (AND ANY CLIENT INFORMATION YOU UPLOAD) BEING STORED AND PROCESSED OVERSEAS IN ACCORDANCE WITH OUR PRIVACY POLICY.

If you cannot obtain appropriate consents from your clients for overseas data storage, or if you are subject to contractual or regulatory requirements that mandate Australian-only data storage, you should not use this Platform.

2.4 Your use of GHL features inside our Platform is also subject to GHL's own terms and acceptable use rules. If GHL changes its platform, terms or pricing, we may need to change ours. Where practical, we will provide you with reasonable notice of material changes.

3. DEFINITIONS

Account means the account you create to access the Platform.

Agreement has the meaning given in clause 1.2.

Authorised User means any person (such as your staff or contractors) you allow to access your Account.

Customer Data means any data, content, client information, leads, forms, bookings, or other material you enter into or connect to the Platform, including any health information about your clients.

Fees means the subscription fees, usage-based charges, or other amounts payable for your plan, as shown to you at sign-up or notified later.

Health Information has the meaning given in the Privacy Act 1988 (Cth) and includes information about physical or mental health, health services provided, and other personal information collected in providing a health service.

Platform means the HealthTech.Systems software environment described in clause 2, including all HTS proprietary templates, automations and content made available to you.

Third-Party Services has the meaning given in clause 2.1.

You means the person or entity using the Platform (and includes your Authorised Users).

4. ACCOUNT SET-UP AND ACCESS

4.1 To use the Platform you must create an Account using a valid email address and secure password. You are responsible for keeping your login details safe and for all activity carried out under your Account.

4.2 You must: (a) use a strong, unique password; (b) enable multi-factor authentication (MFA) when available and required; (c) not share your login credentials with anyone; (d) log out when using shared or public devices; and (e) notify us immediately if you suspect unauthorized access to your Account.

4.3 You may invite Authorised Users to your Account. Each Authorised User must have their own login. You must ensure your Authorised Users comply with these Terms. Anything they do is taken to have been done by you, and you are responsible for their actions.

4.4 We retain full administrative access to all Accounts for the purposes of technical support, quality and security checks, troubleshooting, training roll-outs, monitoring compliance with these Terms, and investigating suspected breaches. You must not block, remove or restrict our admin access. If you do, we may suspend the Account without notice.

4.5 You must provide accurate information when creating your Account and keep it up to date. If your contact details change, you must update them promptly in your Account settings.

5. ELIGIBILITY AND MINIMUM AGE

5.1 The Platform is designed for business use. You must be at least 18 years old, or accessing under the authority of someone who is, to create an Account.

5.2 The Platform is intended for use by businesses and professionals operating within Australia. Use from other countries may be subject to restrictions.

6. YOUR SUBSCRIPTION, TRIALS AND BILLING

6.1 Access to the Platform is on a subscription basis. Details of what is included in each plan, and current pricing, are shown to you at or before sign-up.

6.2 We currently bill in AUD (Australian Dollars). As at the date of these Terms, we are not registered for GST. If we become registered for GST, we will update our pricing and invoices to show GST separately and you agree to pay it. We will provide at least 30 days' notice before applying GST to existing subscriptions.

6.3 From time to time we may offer a trial period (for example 14 days or 30 days). Trial length may depend on how you were introduced to HTS (for example via a workshop, conference or partner). A credit card is required to start a trial.

6.4 Trials are for evaluation only. Any usage of communication tools (for example emails, SMS, phone, domains or other pass-through services) during a trial may still be charged to you at the applicable rates.

6.5 Your subscription renews automatically at the end of each billing period (for example monthly or annually) unless you cancel in line with clause 14. You authorise us to charge your nominated payment method for each renewal.

6.6 It is your responsibility to keep your payment method up to date. If your payment fails, we will notify you and may suspend your Account until payment is resolved.

7. USAGE-BASED AND PASS-THROUGH CHARGES

7.1 Some features in the Platform rely on Third-Party Services that charge per use (for example Mailgun for email, Twilio/LeadConnector for SMS/voice, domain or WordPress hosting, AI usage, Meta integrations, Google services). We will on-charge those costs to you.

7.2 We may apply a reasonable margin or recovery fee on top of the underlying provider rate to cover administration, fraud risk, currency fluctuations and platform support (Reasonable Usage Fees). We do not have to disclose the underlying provider rate unless required by law.

7.3 Usage-based charges will be billed monthly in arrears and are in addition to your subscription fees. You will be able to view usage details in your Account dashboard or billing statements.

7.4 You are responsible for monitoring your usage of these services. We may set reasonable usage limits to prevent fraud or abuse. If you exceed limits, we may suspend the relevant features until resolved.

8. ACCEPTABLE USE

8.1 You must use the Platform lawfully and only for running your own legitimate business or professional practice.

8.2 You must not (and must ensure your Authorised Users do not):

(a) copy, export, reproduce, or reverse-engineer our proprietary templates, snapshots, automations or training materials;

(b) resell, rent, lease, or provide the Platform or HTS Materials to others as a standalone service;

(d) upload unlawful, defamatory, offensive, threatening, harassing, or inappropriate material;

(e) use the Platform to send spam or unsolicited commercial communications in breach of the Spam Act 2003 (Cth);

(f) violate any person's privacy, intellectual property rights, or other legal rights;

(g) transmit viruses, malware, or other harmful code;

(h) attempt to gain unauthorised access to any part of the Platform, other users' accounts, or connected systems;

(i) interfere with or disrupt the Platform's performance, security, or availability;

(j) use the Platform in any way that could harm HTS, its users, GHL, Third-Party Services, or our reputation; or

(k) breach any applicable laws or regulations.

8.3 We may suspend or terminate access immediately if we reasonably believe you have breached this clause or used the Platform in a way that could harm HTS, its users, or our reputation. We will provide reasons where practical, but may act without notice if urgent.

9. PROPRIETARY HTS MATERIALS AND PORTABILITY

9.1 Your subscription may include access to proprietary HTS setups, websites, pipelines, funnels, automations, training content, templates, and resources (HTS Materials). All Intellectual Property Rights in the HTS Materials remain with us and our licensors.

9.2 You are granted a limited, non-exclusive, non-transferable licence to use HTS Materials within your own HTS Account while your subscription is active. They cannot be:

(a) exported to another GHL account or location; (b) transferred to a competing platform; (c) copied or reproduced for use outside your HTS Account; (d) shared with, sold to, or licensed to third parties; or (e) used after your subscription ends

without our prior written approval (which may be withheld in our absolute discretion).

9.3 You can always export your own Customer Data (for example contacts, appointments, payment records) using the Platform's export features or by requesting assistance from our support team. However:

(a) We are not responsible for exporting data on your behalf; (b) Exported data may not include proprietary HTS configurations or automations; (c) You should export data regularly as a backup measure; and (d) After Account termination, data may only be available for retrieval for 30 days.

9.4 Standard GHL features and functionality (not developed by HTS) remain subject to GHL's terms and you may be able to export such functionality in accordance with GHL's policies.

10. YOUR DATA AND PRIVACY

10.1 You own the Customer Data you add to the Platform. You are responsible for ensuring it is:

(a) accurate and kept up to date; (b) lawfully collected in accordance with privacy laws; (c) used in accordance with any consents you have obtained; and (d) appropriately secured in accordance with your legal obligations.

10.2 We handle personal information in line with our Privacy Policy available at www.healthtech.systems/privacy-policy. You must read and understand our Privacy Policy, particularly the sections on overseas data storage.

10.3 Some data will be processed and stored by third-party providers such as GHL, Amazon Web Services, Mailgun, Twilio, Stripe and Google, including on servers located overseas. You consent to this overseas processing and storage, and you must:

(a) comply with those providers' terms and acceptable use policies; (b) obtain any required consents from your clients for overseas data disclosure; (c) inform your clients about overseas data storage in your own privacy notices; and (d) ensure your use of the Platform complies with applicable privacy laws.

10.4 You must maintain your own privacy policy and provide appropriate privacy collection notices to your clients. We provide technology tools only and do not provide your privacy policy on your behalf.

11. SUPPORT, TRAINING AND HTS SETUP SERVICES

11.1 Your subscription includes platform support and (where advertised in your plan) access to monthly group training or onboarding sessions.

11.2 Support is provided via email, in-platform messaging, and (where available) community forums. Support hours and response times depend on your subscription level.

11.3 Optional setup, configuration, or customisation services may be purchased separately from HTS. These are limited to:

(a) technical setup and optimisation of your HTS Account; (b) configuration of HTS Materials and automations; (c) platform training and onboarding; and (d) troubleshooting and problem resolution.

11.4 Broader business consulting, marketing strategy, compliance advice, or professional practice guidance is not included in our services and may be provided by other businesses or consultants under separate agreements.

11.5 We may modify or discontinue support channels, training schedules, or service offerings from time to time without being in breach of these Terms, provided we give reasonable notice where practical.

12. COMPLIANCE IS YOUR RESPONSIBILITY

12.1 We provide technology tools, not compliance advice. You are responsible for ensuring that your use of the Platform (including emails, SMS, payments, and marketing) complies with applicable laws.

12.2 HEALTH PRACTITIONERS - ADDITIONAL COMPLIANCE OBLIGATIONS

If you provide health services, you must comply with:

(a) The Privacy Act 1988 (Cth) and all 13 Australian Privacy Principles (APPs), including: - APP 3: Collection of solicited personal information - APP 5: Notification of collection - APP 6: Use or disclosure of personal information - APP 8: Cross-border disclosure of personal information - APP 11: Security of personal information - APP 12: Access to personal information - APP 13: Correction of personal information

(b) Applicable state and territory health records legislation, including: - Health Records Act 2001 (Vic) - Health Records and Information Privacy Act 2002 (NSW) - Health Records (Privacy and Access) Act 1997 (ACT) - Any other applicable state or territory laws

(c) Professional body codes of conduct and practice standards (if you are a member of or regulated by a professional association);

(d) Requirements to obtain appropriate consents, including: - Express consent for collection of health information - Consent for overseas disclosure and storage of health information - Consent for use and disclosure of health information - Documented consents with appropriate records

(e) Notifiable Data Breaches scheme obligations under the Privacy Act if you experience a data breach affecting your clients' information; and

(f) Any other applicable laws and regulations relating to your professional practice, including therapeutic goods advertising, consumer protection, and professional indemnity insurance requirements.

12.3 You acknowledge and agree that:

(a) HealthTech.Systems does not provide legal, compliance, or professional practice advice. We provide technology infrastructure only;

(b) Data stored on the Platform will be processed overseas (as detailed in clause 2.3 and our Privacy Policy);

(c) You are responsible for informing your clients about overseas data storage and obtaining all required consents before uploading their information to the Platform;

(d) You should obtain independent legal advice about your specific privacy and compliance obligations if you are uncertain;

(e) You must maintain your own privacy policy and provide appropriate privacy collection notices to your clients;

(f) You are responsible for responding to client requests for access to, correction of, or deletion of their information;

(g) You must have appropriate security measures in your own practice (beyond the Platform) to protect client information;

(h) You are responsible for your own data breach notification obligations if client information is compromised; and

(i) We are not liable for any breaches of privacy or health records laws arising from your use of the Platform or your failure to obtain appropriate consents or comply with applicable laws.

12.4 Professional Indemnity Insurance

It is a condition of your subscription that you maintain appropriate professional indemnity insurance covering:

(a) your professional practice and services; (b) your use of technology platforms and cloud services; and (c) your handling and storage of client information, including health information.

You must provide evidence of current insurance if we request it.

13. FEES AND PAYMENT

13.1 Fees are payable in advance of each billing period and are non-refundable except:

(a) as required by Australian Consumer Law (for example, if we fail to provide services or services are not of acceptable quality); or (b) at our discretion in exceptional circumstances.

13.2 Failed payments may result in immediate suspension of your Account until resolved. We will notify you by email if payment fails. You are responsible for ensuring your payment method is valid and has sufficient funds.

13.3 We may change prices with reasonable notice (typically at least 30 days for existing subscriptions). Notice will be provided by email and in-platform notification. Changes will take effect from your next billing cycle. You can cancel before changes take effect if you do not wish to pay the new price.

13.4 All fees are exclusive of GST unless we state otherwise. If we become registered for GST, we will add GST to fees and provide tax invoices.

13.5 You are responsible for any bank fees, currency conversion fees, or payment processing fees charged by your financial institution or payment provider.

13.6 If we need to take debt recovery action for unpaid fees, you will be responsible for our reasonable costs including legal fees and debt collection fees.

14. CANCELLATION, SUSPENSION AND TERMINATION

14.1 You may cancel your subscription at any time via:

(a) the in-platform cancellation process in your Account settings; or

(b) written notice to [email protected]

Cancellation takes effect at the end of the current billing period. No pro-rata refunds apply unless required by Australian Consumer Law.

You remain responsible for all fees incurred up to the cancellation date, including any usage-based charges.

14.2 Upon cancellation or termination of your Account:

(a) Your access to the Platform will end immediately (or at the end of the billing period for voluntary cancellations);

(b) All proprietary HTS Materials will be removed from your Account and you will lose access to them;

(c) Your Customer Data will be retained for 30 days to allow you to export it. After 30 days, we may permanently delete your data and it will not be recoverable;

(d) You must immediately cease using any HTS Materials and delete any copies you have made;

(e) Any outstanding fees become immediately due and payable;

(f) Licences granted under these Terms will terminate; and

(g) Clauses that by their nature should survive (including confidentiality, intellectual property, limitation of liability, and governing law) will continue to apply.

14.3 We may suspend or terminate your access immediately without notice if:

(a) You fail to pay fees when due and do not remedy within 7 days of notice;

(b) You materially breach these Terms and do not remedy within 14 days of notice (or immediately for serious breaches);

(d) We reasonably believe your Account has been compromised or is being used fraudulently;

(e) We are required to do so by law or to comply with a court order;

(f) We reasonably believe continued access poses a security risk to the Platform, other users, or third parties;

(g) You engage in abusive, threatening, or inappropriate behaviour toward our staff or other users; or

(h) Your use of the Platform damages or could damage our reputation.

We will provide reasons for suspension or termination where practical, but may act immediately without notice if urgently required.

14.4 During suspension:

(a) You cannot access your Account or Customer Data;

(b) Fees continue to accrue unless we agree otherwise;

(d) We may reinstate access once the issue is resolved.

15. COMMUNITY AND CONDUCT

15.1 If you participate in any HTS community, forum, group, or training session (online or in-person), you must:

(a) treat others respectfully and professionally;

(b) not engage in harassment, bullying, discrimination, or inappropriate behaviour;

(d) not share other members' information or content without permission;

(e) comply with community guidelines we publish from time to time; and

(f) not use community spaces for spam, self-promotion (unless invited), or commercial solicitation.

15.2 We may remove content, moderate discussions, or revoke community access for inappropriate behaviour without liability or refund obligation.

16. INTELLECTUAL PROPERTY

16.1 All Intellectual Property Rights in the Platform, HTS Materials, our branding, and any content we create remain with HTS (or our licensors). You must not:

(a) claim ownership of our intellectual property;

(b) remove or modify any copyright notices or branding;

(d) use our branding, logos, or trademarks without written permission.

16.2 Feedback or suggestions you provide about the Platform may be used by us without restriction, payment, or attribution. By providing feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use, modify, and commercialise it.

16.3 You retain all Intellectual Property Rights in your Customer Data. By uploading Customer Data to the Platform, you grant us a licence to:

(a) store, process, and display it as necessary to provide the Platform services;

(b) create backups and copies for operational purposes;

(d) disclose it as permitted under our Privacy Policy and these Terms.

This licence ends when you delete the data or your Account terminates (subject to backup retention periods).

17. LIMITATION OF LIABILITY

17.1 We provide the Platform using reasonable care and skill but cannot guarantee uninterrupted or error-free operation. Outages, bugs, and issues may occur due to factors within or outside our control.

17.2 To the maximum extent permitted by law, our total aggregate liability to you for any claims arising from or related to your use of the Platform is limited to the total Fees you paid in the 12 months immediately before the event giving rise to the claim (or if less than 12 months, the total Fees paid to date).

17.3 To the maximum extent permitted by law, we are not liable for any:

(a) indirect, consequential, incidental, special, or punitive damages;

(b) loss of profits, revenue, business opportunities, data, or goodwill;

(d) costs of substitute services or procurement;

(e) loss arising from third-party actions (including GHL, AWS, or other Third-Party Services);

(f) loss arising from your failure to backup data or export Customer Data;

(g) loss arising from unauthorized access to your Account due to your failure to secure login credentials;

(h) loss arising from your breach of these Terms or applicable laws; or

(i) loss arising from matters beyond our reasonable control.

17.4 Consumer Law Rights

IMPORTANT: Nothing in this Agreement limits or excludes liability that cannot be limited or excluded under Australian Consumer Law or other applicable laws.

This includes liability for:

(a) death or personal injury caused by negligence;

(b) fraud or fraudulent misrepresentation;

(c) breaches of consumer guarantees under the Australian Consumer Law (such as guarantees that services will be provided with due care and skill, be fit for purpose, and be delivered within a reasonable time); or

(d) any other liability that cannot lawfully be limited or excluded.

Where Australian Consumer Law applies and we breach a consumer guarantee, our liability (where permitted) is limited to:

- for goods: replacement, repair, or refund; and

- for services: re-supply of services or payment of the cost of havi ng services re-supplied.

17.5 Your Liability

For the avoidance of doubt, while we limit our liability to the extent permitted by law, YOU remain fully liable for:

(a) your own compliance with privacy, health information, and other applicable laws;

(b) claims arising from your collection, use, or disclosure of client information;

(d) your breach of professional obligations or standards;

(e) claims from your clients relating to your services or handling of their information;
(f) your breach of these Terms; and

(g) any unlawful or inappropriate use of the Platform.

Nothing in these Terms limits or excludes your liability for these matters.

18. INDEMNITY

18.1 You indemnify us (and our officers, employees, contractors, and agents) and agree to keep us indemnified from and against all losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising from or related to:

(a) your breach of these Terms or our Privacy Policy;

(b) your breach of any applicable laws or regulations;

(d) third-party claims relating to your Customer Data, content, or marketing;

(e) your breach of privacy or health information laws;

(f) your failure to obtain appropriate consents from clients;

(g) claims by your clients relating to overseas data storage or data breaches;

(h) your breach of professional obligations or standards;

(i) infringement of any third-party intellectual property rights by your content;
(j) your breach of the Spam Act or sending of unsolicited commercial communications; or

(k) any negligent or unlawful act or omission by you or your Authorised Users.

18.2 This indemnity is a continuing obligation independent of your other obligations under these Terms and survives termination of your Account.

18.3 You must not settle any claim that affects our interests without our prior written consent.

19. DISPUTES

19.1 If a dispute arises between us, you must first contact us at [email protected] to try to resolve it in good faith through negotiation. We will respond within 14 days and work with you to reach a reasonable resolution.

19.2 If the dispute is not resolved within 30 days of your initial notice, either party may refer it to mediation administered by the Resolution Institute (Australia) or another mutually agreed mediator. The parties will share the costs of mediation equally unless otherwise agreed.

19.3 Nothing in this clause prevents either party from seeking urgent interlocutory or injunctive relief from a court where necessary to protect their interests (for example, to prevent ongoing breach of intellectual property rights or to preserve evidence).

19.4 During any dispute, both parties must continue to perform their ongoing obligations under these Terms (for example, you must continue to pay fees and we must continue to provide access to the Platform, subject to our other rights under these Terms).

20. GOVERNING LAW

20.1 These Terms are governed by the laws of Australia. Where a specific jurisdiction is required, the laws of Victoria apply.

20.2 Both parties submit to the non-exclusive jurisdiction of the courts of Victoria and any courts that may hear appeals from those courts. This means disputes may be brought in Victorian courts, but either party may bring proceedings in another appropriate jurisdiction if necessary.

20.3 If you are accessing the Platform from outside Australia, you acknowledge that:

(a) Australian law governs your use of the Platform;

(b) you consent to Australian jurisdiction for disputes;

(d) you are responsible for ensuring your use complies with laws in your location.

21. GENERAL

21.1 Severability: If any part of these Terms is held to be invalid, unenforceable, or illegal by a court, the remaining provisions will continue in full force and effect. The invalid provision will be deemed modified to the minimum extent necessary to make it valid and enforceable.

21.2 Assignment: You may not assign, transfer, or sublicense your rights or obligations under these Terms without our prior written consent. Any attempted assignment without consent is void. We may assign our rights and obligations as part of a business restructure, sale, merger, or acquisition without your consent, provided the assignee agrees to be bound by these Terms.

21.3 Entire Agreement: These Terms (together with our Privacy Policy and any pricing schedules or service descriptions) form the entire agreement between you and us for your use of the Platform. They supersede all prior agreements, representations, or understandings (whether oral or written).

21.4 No Waiver: Our failure or delay in enforcing any provision of these Terms does not waive our right to enforce it later. Any waiver must be in writing and signed by us. A waiver of one breach does not waive any other breach.

21.5 Notices: Notices to you will be sent to the email address in your Account. You must ensure this is current. Notices to us should be sent to [email protected]. Notices are deemed received when sent by email (if sent during business hours) or on the next business day (if sent after hours).

21.6 Relationship: Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between us. You are an independent contractor responsible for your own business operations, tax obligations, and regulatory compliance.

21.7 Force Majeure: Neither party is liable for failure to perform obligations (other than payment obligations) due to events beyond reasonable control, including acts of God, natural disasters, war, terrorism, pandemics, government actions, internet or telecommunications failures, or failures by Third-Party Services. The affected party must notify the other party promptly and use reasonable efforts to mitigate the impact.

21.8 Third-Party Rights: These Terms are between you and HTS only. No third party has any right to enforce any provision of these Terms.

21.9 Survival: Clauses that by their nature should survive termination (including intellectual property, confidentiality, limitation of liability, indemnity, governing law, and dispute resolution) will continue after termination.

21.10 Interpretation: In these Terms, unless the context requires otherwise:

- headings are for convenience only and do not affect interpretation;

- singular includes plural and vice versa;

- "including" means "including without limitation";

- references to legislation include amendments and replacements;

- references to persons include individuals, companies, and other legal entities; and

- references to "writing" include email and electronic communications.

22. CONTACT AND NOTICES

For all matters relating to these Terms, your Account, or the Platform:

- Email: [email protected]
- Postal Address: PO Box 495, Port Melbourne VIC 3207
- Website: www.healthtech.systems

BY CREATING AN ACCOUNT OR USING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY.